At TOYBAH, your satisfaction is our priority! If you’re not 100% happy with your purchase, we’re here to help.
Returns
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Timeframe: You may return most items within 7 days of delivery.
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Condition: Items must be unused, in their original packaging, and in resellable condition.
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Non-returnable items:
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Used, damaged, or incomplete products
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Items marked Sale
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Personalised or custom-made items
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How to Return an Item
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Email us at hello@toybah.com with your order number and reason for return.
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Our team will confirm eligibility and provide return instructions.
Exchanges
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Exchanges are allowed for defective or incorrect items only.
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Notify us within 3 days of receiving the item.
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We’ll arrange a replacement or issue a credit if the item is no longer available.
Shipping Costs
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Customers are responsible for return shipping costs .
Need Help?
Reach out to our support team anytime at hello@toybah.com. We’re happy to assist you!